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Jira Down: Atlassian users experiencing degraded performance

Atlassian

Atlassian users are experiencing degraded performance amid an 'active incident' affecting multiple Jira products since morning hours today.

Jira, Jira Service Management, Jira Work Management and Jira Product Discovery are among the impacted products.

Jira is a popular project management and issue tracking software solution used by workplaces to plan, track and manage workflows, specifically among Agile software development teams.

Hours-long outage, broken widgets and UI

A prolonged Atlassian outage is impacting users worldwide, with multiple Jira products experiencing degraded performance.

According to Atlassian, the degraded performance issues began today, as early as 06:59 UTC (2:59 a.m Eastern time).

Users are seeing error messages and experiencing troubles loading Jira user interface (UI) and dashboards. 

JIRA errors
Jira seen throwing errors today (BleepingComputer)

Widgets are also timing out or failing to render altogether:

Jira down broken panels
Widgets failing to load or experiencing timeouts (BleepingComputer)

"We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency," says an Atlassian status update, pertaining to Dashboard widgets in Jira.

Similar status updates have been issued for Atlassian offerings like Jira Service Management, Jira Work Management, and Jira Product Discovery.

The cause of these issues is yet to be identified.

This is a developing story...

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