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CVE-2024-57727 - SimpleHelp Path Traversal Vulnerability

SimpleHelp | SimpleHelp

  • Date Added:
  • 2025-02-13
  • Due Date:
  • 2025-03-06
Vulnerability Name

SimpleHelp Path Traversal Vulnerability

Description

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

Known To Be Used in Ransomware Campaigns?

Unknown

Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Additional Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025 ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727
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